• Log in
  • Search Icon Close Icon
  • Globe Icon
    • All Countries/Regions
      • Australia & New Zealand – English
      • Brazil – Português
      • France – Français
      • Germany – Deutsch
      • Indonesia – English
      • Israel – עברית
      • Japan – 日本語
      • Korea – 한국어
      • Malaysia – English
      • Mexico – Español
      • Philippines – English
      • Singapore – English
      • Taiwan – 繁體中文
      • UAE & Saudi Arabia – العربية
      • United Kingdom – English
      • United States – English
    • North America
      • United States – English
      • Mexico – Español
    • South America
      • Brazil – Português
    • Europe
      • United Kingdom – English
      • France – Français
      • Germany – Deutsch
    • Asia Pacific
      • Australia & New Zealand – English
      • Indonesia – English
      • Japan – 日本語
      • Korea – 한국어
      • Malaysia – English
      • Philippines – English
      • Singapore – English
      • Taiwan – 繁體中文
    • Middle East
      • Israel – עברית
      • UAE & Saudi Arabia – العربية
Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    End-to-end support and services for enterprise software
    • We help you…
      • Reduce support costs
      • Fund innovation
      • Fill tech skills gap
      • Strategic roadmap guidance
      • Avoid expensive upgrades/ migrations
      • Extend life of ERP investments
      • Accelerate AI-enabled transformation
      • See all
    • Support and services
      • Enterprise software support
      • Managed services
      • Professional services
      • Security solutions and services
      • Unified support and services
      • Interoperability services
      • Monitoring and health check services
      • Tax and regulatory compliance services
      • License advisory services
  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    • Oracle
      • Oracle E-Business Suite
      • Oracle Database
      • Hyperion
      • JD Edwards
      • Fusion Middleware
      • See all
    • SAP
      • SAP ECC and Business Suite
      • SAP S/4HANA
      • SAP HANA Database
      • SAP BusinessObjects
      • SAP ASE (Sybase) Database
      • SAP cloud products
    • Open-source databases
      • PostgreSQL
      • MySQL
      • MariaDB
      • MongoDB
    • ServiceNow
    • VMware
    • Salesforce
    • Workday
    • Microsoft
    • IBM
    • And more
  • Success stories
    Real-world stories of how clients have achieved profitability and competitive advantage
    • By industry
    • Business & professional services
    • Education
    • Energy & utilities
    • Government
    • Healthcare
    • Wholesale & distribution
    • Hospitality
    • Manufacturing
    • Media & entertainment
    • Nonprofit
    • Technology
    • Transportation & logistics
    • See all
  • Resources
    Library of tools and insights to keep you on the Smart Path™ toward IT success
    • Blogs, videos, eBooks & more
      • All content
      • By topic
        • Cost savings
        • Cloud transformation
        • IT modernization
        • ERP support
        • Interoperability
        • Hybrid IT
        • Innovation
        • Skills gap
        • Security
        • All others
      • By software supported
        • Oracle
        • SAP
        • VMware
        • Salesforce
        • Microsoft
        • IBM
        • All others
      • By content type
        • Blogs
        • Videos
        • Webinars
        • eBooks
        • Infographics
        • Research reports
        • Analyst reports
        • All others
    • Savings and cost calculators
      • Support savings calculator
      • Oracle savings calculator
      • SAP savings calculator
      • VMware renewal estimator
    • Watch our IT experts in action
    • Connect with our experts
  • Company
    A global leader in enterprise software support and services for mission-critical systems
    • About us
    • Leadership team
    • Investor relations
    • Ethics and compliance
    • Foundation
    • Newsroom
    • Events
    • Awards
    • Careers
    • Partner program
Contact us

Rimini Custom™: More Software Supported, More Value Delivered

One trusted, proven partner to support and manage more of your software

I want a Rimini Custom proposal!
Rimini Custom™: More Software Supported, More Value Delivered

Comprehensive support and services for more enterprise software

We’ve been listening. And we’ve heard you. You want the quality and expertise of Rimini Street’s support and services beyond Oracle, SAP, IBM and Salesforce®, helping to address both your unique IT challenges and reach your business goals.

Whether for cost savings, management of your complex IT environment, or to drive greater value from your existing systems, Rimini Street can get you there – with Rimini Custom™.

Rimini Custom is a simple option to help solve your complex business challenges

Your challenges
Our solutions
Reduced or expired vendor support
Up to 15 years of worry-free support
Slow, ineffective support and services
Industry-leading SLAs by expert engineers
Difficulty managing many vendors
A trusted partner with in-depth knowledge of your systems
IT skills shortage
Highly-tenured professionals that work as a natural extension of your IT team
Compatibility challenges
Expert orchestration of your systems, enabling growth & innovation

Why Rimini Street

Since 2005, Rimini Street has delivered extraordinary support and services to more than 5,900 clients, for hundreds of global enterprise software environments. Whether taking on multi-national, heavily customized systems or helping to solve interoperability needs, Rimini Street has earned its name as a trusted advisor and partner in the industry.

Why now?

Skyrocketing costs, delays to innovation timeline, and compliance risks. The list of worries goes on and on for today’s IT and Finance professionals. With Rimini Custom, we can help remove barriers that keep you from reaching your goals while making the journey smoother.

Get in the driver’s seat today and take control of your IT roadmap and let us help design and guide you on your Rimini Smart Path™ to competitive advantage, operational efficiencies and growth!

"Rimini Street delivers exceptional support for our Oracle ecosystem. We are excited to explore what Rimini Custom can offer."
Sudhakar Parakala, Vice President Information Technology, Synaptics
"For nearly two decades, Rimini Street has provided Oracle and SAP customers with best-in-class support-centric processes, expert resources, and a focus on customer value.

With Rimini Custom, the expansion of its services to more software areas is a natural evolution of its business."
Rebecca Wettemann, CEO and Principal Analyst, Valoir

How does Rimini Custom work?

1. We listen

1. We listen

Let us know what software you’d like covered, and what services you need
2. We provide an assessment

2. We provide an assessment

We analyze whether Rimini Street can provide the requested services for the software and can secure the expert resources needed to provide extraordinary experiences
3. We propose

3. We propose

We provide a proposal tailored to your business needs and budget
4. We say YES!

4. We say YES!

Together, we sign an agreement for a new path forward
5. We get started

5. We get started

We take our first step onto the Rimini Smart Path™ journey to your success, starting with onboarding!

Yes! I want a Rimini Custom proposal!

All fields marked * are required.

Client stories

View All Clients
Client stories
Client stories
“

The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance”

– Eric Kamara General Manager of Platform Services
Learn more
Client stories
Client stories
“

Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”

– Imre Szabo Group ICT Manager
Learn more
Client stories
Client stories
“

The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”

– Jaewoong Jeong Executive Director, IT Business Division
Learn more

Additional resources

Rimini Custom Datasheet
Datasheet
Rimini Custom Datasheet
Read Datasheet
How a Unified Approach to Support and Services Can Improve IT Outcomes
Blog
How a Unified Approach to Support and Services Can Improve IT Outcomes
Pat Phelan
Pat Phelan
VP, Market Research
5 min read

Modernizing IT support and services should be a part of IT modernization Enterprise applications are changing at a more rapid pace than ever. The result is that many enterprises have hybrid-driven, multivendor IT environments. This creates a challenge for the IT organization — how to effectively operate, manage, and support an increasingly complex technology portfolio. […]

Read Blog
AI Potential Meets ROI Pragmatism: 3 Crucial Questions Every CIO Should Ask
Blog
AI Potential Meets ROI Pragmatism: 3 Crucial Questions Every CIO Should Ask
Eric Helmer
Eric Helmer
SVP & Chief Technology Officer
5 min read

As the volume and velocity of new AI technology accelerates, the pressure on IT leaders to implement AI at any cost is all too real. But there’s a better way: Look before you leap by first asking these three key questions. If you had to name 2023’s single-most impactful and disruptive technology, you’d need just […]

Read Blog
2027:  The ERP Innovation Inflection Point
Blog
2027: The ERP Innovation Inflection Point
Andrew Harsch
Andrew Harsch
Product Marketing Director, Managed Services and SAAS
4 min read

As 2027 approaches, organizations face a pivotal moment in deciding how to modernize their technology landscape and in particular, their existing on-premise ERP systems and the associated business applications.   The requests and requirements from senior business leaders for improvements in user experience, analytics and dashboards that provide real time glimpse into the business are now […]

Read Blog
Delivering More Value by Supporting More Software
Blog
Delivering More Value by Supporting More Software
David Rowe
David Rowe
Chief Product Officer & EVP, Global Transformation
2 min read

Need to focus your limited IT resources on innovation while ensuring your complex software portfolio continues to support mission-critical operations? A new service offering called Rimini Custom™ can help. Here’s how. As an IT leader, your purview is growing more—not less—complex every day. In fact, an eye-opening report from Salesforce indicated that, on average, organizations […]

Read Blog
Rimini Street Launches Rimini Custom™ to Expand its Award-Winning Services to a Broader Scope of Enterprise Software
Press Release
Rimini Street Launches Rimini Custom™ to Expand its Award-Winning Services to a Broader Scope of Enterprise Software

New offering extends the life of additional enterprise software products and releases, allows an organization to focus its IT resources on innovation and transformation, and provides unified IT services from one proven, trusted partner LAS VEGAS – Feb. 27, 2024 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, products, and […]

Read Press Release
Rimini Street, Inc.
Follow Rimini Street
Contact Us
Quick Links
  • About Us
  • Careers
  • Leadership Team
  • Rimini ONE™
Solutions by need
  • Address Tech and IT Skills Gaps
  • Avoid Expensive ERP Upgrades or Migrations
  • Maximize the value of ERP investments
  • Migration to the Cloud
  • Reduce Support Costs
  • View all
Solutions by role
  • Executive
  • Finance
  • IT
  • Procurement
Solutions by industry
  • Manufacturing
  • Telecom
  • Retail
  • Financial Services
  • Energy, Utilities and Resources
  • Government
  • View all

Copyright © 2025 Rimini Street, Inc.

All rights reserved.

  • Terms of Use
  • Privacy Notice
  • Cookie Settings
  • Request a Quote
  • Request More Information
  • Modern Slavery Act Statement
  • Site Map
Savings Calculator Scroll to the top of the page